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Most businesses outgrow their first website. What worked when you launched can start to feel dated, hard to manage, or slightly out of sync with who you are now. The design may still be “fine,” but the experience for your clients is not. Pages load slowly, key information is buried, or the site just does not reflect the level of service you actually provide.
Ask the three questions below to evaluate whether your current site is still doing its job or quietly holding you back. If your honest answers reveal friction, confusion, or missed opportunities, that is usually a sign that a thoughtful rebuild will serve you better than another round of small patches.
So, you have a website. Does the world know you're in business or that your website even exists?
Declaring the launch of your new website to the world is essential. Announcing it through Facebook or Instagram can be a good start, but what do you do after that fanfare settles?
The all-mighty word of mouth has limited returns, and, as with all business endeavors, proper marketing is critical. To achieve ultimate success, you will need to ceaselessly promote your website through the typical marketing channels: print, TV, radio, etc, never failing to post or announce your web address in each instance. That leaves most of the work of promotion up to you, which, in addition to the monetary investment, can be time-consuming.
Those analog endeavors also fail to leverage the true beauty of the World Wide Web...Connectivity! Don't underestimate the power of your website by leaving it to languish as an inert tool passively waiting for your clients to arrive.
Through Search Engine Optimization you can empower your website to proactively draw new clients to your business for you, while you're attending to other matters. See the 'bring you more clients' section on this page, or visit our Search Engine Optimization page to learn more about the advantages and process of SEO.
If your website looks unprofessional, it doesn't matter how effective your SEO is, nor how much effort you've put into ensuring your online store is fully functional and secure. If you've given little thought to your logo, your layout is jumbled, and your colors clash, your web development efforts will yield little return on your investment.
3 things that ruin the quality of a website faster than you can say 'bounce': low-quality images, trying to get your visitors' attention with too many flashy animations or different colored text, and too many advertisements and promotions thoughtlessly crowding the page.
We're talking curb appeal here; you want your website to invite your customers beyond the threshold of your home page or landing page. Will they walk through that door if it doesn't seem inviting? At the end of the day, it's simply about trust. Can your clients rely on your services if you can't take the time to present them professionally on your website?
Branding Signals & Design
Color & Font Resources
Theme & Layout
This is the most important question of all for any commercially oriented website. The only exception to this would be an intranet which is typically not a publicly promoted website, but rather a secure system to exchange private data within a business or organization; regardless of the audience, intranets tend to be highly functional websites that assist people in a variety of daily tasks (see the 'help you get organized' section on this page for more details).
Having a website that truly helps your clients may not only bring you new business, but may actually help maintain that all-important customer retention. Such offerings can be something as straight forwards as educational articles or videos that can be accessed for free or for a commission (never forget everyone loves free stuff...always a great way to make friends), a mortgage calculator for home sales, automated email reminders for vehicle maintenance or bill payments, online forms that ask thoughtful questions and engage a visitor more deeply in their own objectives and needs.
If you offer quality information or useful functionality that helps your site visitor achieve their personal goals, they're more likely to come back for more.
Development of these additional features is often forgotten soon after the website has been launched, relegating it to a passive brochure website rather than creating a high-functioning business ambassador, assuring quality assistance for your clients. These additional features come to light by comparing the long-range objectives of your business to your current practices and methodology.
With those details in mind, we can establish a scalable rate of development that meets your budgetary and time demands. Every website should be built with a plan for growth and the evolution of your business.
Providing access will always remain the most helpful offering of all. Your website should revolve around a clear and efficient navigation system that directs your client toward a variety of useful resources. Navigation is the foundational aspect of any successful website. It's the primary functionality that shows you're committed to making life easier for your client by assuring that they find what they are looking for. It's surprising how often this aspect can get lost within efforts to either make the website look unique, resulting in the underestimation of important conventions that a graphic designer might find typical or boring, or when the navigation is lost within too much content, or flashy graphic promotions that overwhelm the viewer.
Navigation is a subtle integration of appealing graphic design that draws the viewer's attention to high usage features, while being sensitive to the tendencies and potential limitations of your unique client base, and also effectively honoring time-proven methods that satisfy the masses. If a client feels distracted or lost within your website, you have a weak navigation system that is sabotaging its helpfulness and likely losing business.

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